Privacy Policy

This policy applies to visitors, account holders, farmers, service providers, logistics users, government users, staff, and administrators who use Smart Kheti websites, applications, connected-device features, or support channels.

We may collect account and contact details; farm, crop, field, and service-request information; order, delivery, and payment-status records; support messages; uploaded images or documents; and preferences you provide.

When you use connected features, we may receive device identifiers, gateway status, sensor readings, control events, approximate field location, IP address, browser/device information, and security logs. We do not ask you to submit sensitive identifiers unless they are necessary for a clearly stated feature.

We use information to create and secure accounts, provide dashboards and recommendations, process requests and orders, connect users with relevant providers, operate devices, respond to support, prevent misuse, comply with law, and improve reliability.

Where consent is the appropriate basis, you may withdraw it for future processing. Some records may still be retained when needed to complete a transaction, protect the service, or meet a legal obligation.

We share only what is reasonably necessary with authorized Smart Kheti personnel, the provider or logistics partner fulfilling your request, infrastructure and communications vendors, professional advisers, or public authorities where legally required. We do not sell personal information for advertising.

We use essential storage for sign-in, security, language, theme, and application operation. Optional analytics or similar technologies are used only when configured and permitted. See our Cookie Policy.

We keep information only as long as needed for the purposes above, legitimate operational needs, dispute resolution, security, and applicable record-keeping duties. Retention periods vary by record type.

We use role-based access, authentication, transport security, logging, and other administrative and technical safeguards. No online system can guarantee absolute security, so please use a strong password and report suspected misuse promptly.

Subject to applicable law, you may ask to access, correct, update, delete, or obtain information about your personal data, withdraw consent, unsubscribe from marketing, or raise a grievance. We may verify your identity before acting and may retain information where law or a legitimate exception requires it.

Smart Kheti is not intended for independent use by children. A parent, guardian, school, or other authorized adult should supervise any child's use and provide required consent.

We may update this policy as the platform or law changes. Material updates will be communicated through the service where appropriate. Privacy questions and requests can be sent to info@smartkheti.co.in or INVAS Technologies Pvt. Ltd., #108 Plot, 4th Floor, Sector 44, Gurugram, India.