Support
Help Centre
Start here for common Smart Kheti questions and the fastest route to support.
Account access
Use the login page to access your account. If access fails, confirm your role and credentials, then contact support without sharing your password.
Orders and services
Use Track Order or your signed-in dashboard for status. Include the order or service request number when asking support for help.
Devices and sensors
Check power, network connectivity, gateway status, and the last reading time. Do not operate machinery remotely unless the area is safe.
Privacy and security
Never send passwords or one-time codes to support. You can request access, correction, or deletion of eligible personal information through Contact Us.
Still need help?
Send us the relevant reference number and a clear description of the issue.